SHeD staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support.
The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.
Chromebook and Laptop Information:
The Student Help Desk has chromebooks and a limited number of laptops for checkout to students who do not have a reliable source of technology to complete remote/online classes. You must be enrolled in the term you request an equipment loan.
Need to Request a Computer to loan? Need to Extend an Existing Loan on a device for Winter 2023?
Please fill out this form: Laptop/Chromebook Loan/Extension Request.
Need to Pickup or Return your Chromebook or Laptop?
Laptop/Chromebook Pickup and Return information
Help us improve:
Hours, Contact and Support
Staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support.
The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.
Winter Term 2023 Hours
Open Computer Lab and In-Person Hours (Center Building, Library, 2nd Floor):
Hours and information (On-site SHeD hours and Computer Lab hours are the same as Library open hours)
Zoom Hours (Lane Support Hub):
Jan. 9-March 17 (Weeks 1-10):
- Mon-Tues: 10am-5pm
- Wed-Thurs: 10am-6pm
- Fri: 10am-5pm
- Sat/Sun: Closed
March 20th-24th (Finals Week):
- Mon-Fri: 10am-5pm
- Sat/Sun: Closed
Closed:
- Mon., Jan. 16th, Martin Luther King Day
- Mon., Feb. 20th, President's Day
Close Early:
- Wed., March 23rd, Finals Week
- Thurs., March 24th Finals Week
Help and Support Options:
- We are open to in-person assistance, Library 2nd Floor!
- Live Online Help (via Zoom) Available through the Lane Support Hub Zoom Room
- No computer or video? Call (253) 215-8782.Then enter meeting ID: 985 4954 4816 to reach SHeD staff.
- Look-up: Self-help resources for students
- Email: shed@lanecc.edu
- Phone: 541-463-3333 (Leave L Number and Email address for quickest response)
- Questions about ZOOM? - Zoom FAQ (Frequently Asked Questions)
- Questions about QuickLaunch? - QuickLaunch Set Up and FAQ
Quick Help:
Contact SHeD
4000 East 30th Avenue
Eugene, OR 97405