SHeD staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support.
The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.
Chromebook and Laptop Information:
The Student Help Desk has chromebooks and a limited number of laptops for checkout to students who do not have a reliable source of technology to complete remote/online classes. You must be enrolled in the term you request an equipment loan.
Need to Request a Chromebook or Laptop to loan for Fall 2022?
Please fill out this form: Laptop/Chromebook Loan/Extension Request.
Want to keep your Chromebook or Laptop for the upcoming term?
Please fill out this form: Laptop/Chromebook Loan/Extension Request.
Need to Pickup or Return your Chromebook or Laptop?
Help us improve:
Hours, Contact and Support
Staff assist students with Laptop and Chromebook loans, Moodle, password issues, WiFi access, Gmail, Google Workspace access and other technical support.
The SHeD is located in the Library, Center Building, 2nd floor. You can get help here in person or get live help remotely in Zoom through the Lane Support Hub.
Fall 2022 Hours
Open Computer Lab and In-Person Hours (Center Building, Library, 2nd Floor):
Zoom Hours Fall 2022 (Lane Support Hub):
Sept.19th-Sept. 23rd:
- Mon-Wed:10am-5pm
- Thurs: Closed for Inservice
- Fri: 10am-5pm
Sept 26th-Dec.2nd (Weeks 1-10):
- Mon-Tues:10am-5pm
- Wed-Thurs: 10am-6pm
- Fri: 10am-5pm
- Sat/Sun: Closed
Dec. 5th-9th (Finals Week):
- Mon-Fri:10am-5pm
- Sat/Sun: Closed
Help and Support Options:
- We are open to in-person assistance, Library 2nd Floor!
- Live Online Help (via Zoom) Available through the Lane Support Hub Zoom Room
- No computer or video? Call (253) 215-8782.Then enter meeting ID: 985 4954 4816 to reach SHeD staff.
- Look-up: Self-help resources for students
- Email: shed@lanecc.edu
- Phone: 541-463-3333 (Leave L Number and Email address for quickest response)
- Questions about ZOOM? - Zoom FAQ (Frequently Asked Questions)
- Questions about QuickLaunch? - QuickLaunch Set Up and FAQ
Quick Help:
Contact SHeD
4000 East 30th Avenue
Eugene, OR 97405