Refund Dispute

The refund committee is responsible for reviewing refund requests. If you want to dispute the committee’s decision please follow the guidelines below.

The college will reconsider your refund request under the following circumstances: 

  1. You can demonstrate we did not follow our published procedure when reaching our original decision, OR
  2. You have new evidence that proves you were incapable of dropping or completing your course(s) through no fault of your own.

To dispute the outcome of your appeal, send an email to with a subject of “Refund Dispute.” Briefly state the reason your refund should be reconsidered and describe new information you are submitting with your request. Supporting documentation must be submitted within 48 hours and may be attached to your email or submitted in-person to the Student Account Services office. 
Upon receipt of the request, your original petition and any additional information you send will be forwarded to the college’s Refund Board.

The Refund Board, which consists of the CFO, Bursar and Registrar will review your request based on the criteria listed above. Notification of the outcome will be sent to your email within 14 days.

Contact Bursar

Mailing Address:
Lane Community College/Bursar
P.O. Box 50850
Eugene, OR 97405-0999
Work Hours: 8:30-5

In Person: Mon, Tue, Thur - 9-4, closed for lunch 12:30-1:30

HUB/remote services with in-person lobby presence to direct students to HUB: Wed, Fri - 9-5, closed for lunch 12:30-1:30 - Enter the Support Hub by going to Wait for a Lane staff to let you into the Zoom room.

LCC is closed on Fridays during Summer term.